Shutters & Gates Engineer

Shutters & Gates Engineer £35,705 Van & fuel card Midlands based Permanent opportunity Our client are looking for experienced and skilled industrial shutter door engineers to service, repair, and install all types of industrial shutters & gates .To carry out planned and reactive shutters and automatic gate maintenance tasks safely and to an agreed standard for a Global retail company and other retail outlets to a required Service Level. To provide first line response to all emergencies during normal working hours and out of hours when on call. ACCOUNTABILITIES To undertake all Shutters & Gates (S&G) reactive and planned maintenance tasks allocated and completed to an agreed standard Be available when on call to ensure effective response & resolution to satisfy customer needs and escalating where appropriate S&G maintenance including fault finding and repairing all issues associated with the estates equipment. Ensure compliance with all health and safety requirements and adhere to best working practices at all times To sponsor and complete S&G surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations Undertake relevant HR processes including, notification of absence, holidays, training needs and completion of timesheets You are what the client sees first; make a good impression (ensure you comply with dress code and maintain your vehicle in good condition) Achievement of tasks within SLA times and work orders opened and closed in real time Timely completion of reactive and planned works carried out to agreed standards, achievement of first time fix and equipment uptime Ensure parts and materials are ordered in a timely manner through company processes Timely submission on timesheets To work proactively to manage task volumes in conjunction with the Service Solutions team Ensure appropriate audits and checks (seasonal) are carried out in line with standards provided To order and fit parts or components as prescribed by company procedures To notify the company solutions desk of procedural task condition on completion of works Able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary To provide regular updates to the Service Solution team on task status Investigate and report in detail any problems and incidents To actively support colleagues building a teamwork approach e.g. - supporting with training and up skilling of apprentices and communicating regularly and assisting when required To attend training courses as and when necessary to ensure personal management and keep your technical knowledge up to date KNOWLEDGE AND SKILLS Specific Qualifications: Full UK driving licence 17th or 18th Edition AMD3 CSCS Cards IPAF & PASMA Competent at using computers tablets and electronic forms Experience S&G maintenance experience including the ability to fault find and repair, Significant experience ideally gained in retail environment including :- Roller shutters, Roller grilles, Fire shutters, Sectional doors, Fire curtains, Hi Speed doors, Folding doors, Hinge door and frames, Manual gates, Automatic gates Minimum 3 years' experience within the industry door industry and Customer focused with excellent communication skills Awareness of budgeting of parts and material usage For a confidential chat about the role, please contact Oliver Rushent on 02382023790 or forward a copy of your CV to . Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/89957039