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Capita
,
Belfast, Antrim
Pension Administrator
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Job Type: Full-time |
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Overview
What you'll be doing: Process customer requests such as Quotes, changes to personal details and nominations. Ensure accuracy and quality of data input. Understand, build, maintain and enhance customer relationships to improve delivery of the customer experience and to ensure we treat customers fairly (TCF). Manual Calculations of benefits the customer will receive such as annual pension etc. Working towards KPI's and performance metrics What we're looking for: Ability to work towards performance metrics and KPI's A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation Excellent organisational skills Good level of experience using MS office, word and Excel. GCSE Grade C or equivalent in Maths and English Good written and oral communication skills About Capita life and Pensions At Capita Life and Pensions International, we work in partnership with over 20 well known UK and international financial services providers to administer life, savings and pensions policies on their behalf. Our expertise and our talented team help provide specialist solutions and improve operational effectiveness for new and existing clients, saving them money and adding value. Capita Life and Pensions are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. What's in it for you? £20,000 per annum 23 days holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, you can contact We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.