Pan E P2P Process Section Manager

The P2P Process Lead has a key role in managing the performance of the shared service centre activities (SSC) and relationships with its outsourcing partner(s) in the Purchase to Pay (P2P) work-stream. This role will provide the vision, strategy and objectives for the P2P work-stream on a Pan European basis. This will involve: Developing the current year and implementing the mid-term plan direction for the P2P work-stream Monitoring the end-to-end process of the P2P work-stream on a Pan E basis Identifying, planning, developing and implementing process improvements Communicating to Senior Management, Branch/Genpo and SSC on the efficiency and effectiveness of the processes comparing to target. Identify process requirements and ensuring coaching, mentoring and training needs across business and shared services are understood and met. Key Accountabilities: Ownership of Pan E P2P blue print from the point of invoice to the point of payment 1. Invoicing: ensure receipt and accuracy/timeliness of processing and receiving invoices in line with Pan E policy. 2. Travel and expenses domain management 3. Payment: ensure payments are done in a compliant fashion, on time with relevant controls. 4. Master data - ensure master date is managed correctly for vendors, customers and bank details. Developing and executing the current year P2P work-stream plan: Develop and own an annual work plan which is aligned to the SSC/Work stream vision and strategy focusing on tangible deliverables. 1. Achieving and maintaining SLAs and KPIs. Special focus on POT, Error handling and process efficiency 2. Ensuring internal customer satisfaction through the use of internal controls such as CSR. 3. Follow and adhere to P2P governance model conducting Branch periodic reviews and process reviews Change management: Plan and coordinate transition activities for the P2P area that will result in higher quality, more standard operations whilst reducing overall operations costs. 1. Implement identified contractual dependencies - within the agreement with the SSC vendor we have identified 14 dependencies that will deliver material financial savings subject to successful implementation. The ideal candidate will own the implementation while exercising methodical practice in change and project management. Successful implementation will require strict adherence to timelines and ability to prioritise. 2. Pan E policies - Ownership of current policies and further standardisation and implementation on a Pan E basis. Development of new policies that will address simplification and standardisation. 3. Continuous improvement - initiate , justify and manage transition of continuous improvements to the system, the process and to related R&R in the SSC in order to further streamline and standardise processes. 4. Self initiate change in line with reformation direction 5. Transition management - responsibility to make all change activity stick with the end users: documentation, training, user support, escalation. Maintain high level of risk management and compliance 1. SOX - ensure zero SOX deficiencies 2. HCG - Ensure there are no critical findings in corporate audit. Pan E domain knowledge and training 1. Responsibility for process documentation in a standard and coherent fashion. Honda owns a high number of DTPs which need periodic review. DTPs need to apply to Finance / SSC staff but also to the wider audience. 2. Training - create and maintain Pan E training strategy and materials. Train users and address related issues in a timely fashion 3. User support - ensure super user knowledge levels are suitable for them to support as a front line. Additionally, support the users on second line basis. Stakeholder communication 1. Considering the amount of stakeholders, it is key to address them in a clear, cultural aware and role aware approach. P2P OPL is required to ensure are effective and productive. Knowledge, skills and experience required (including competencies and attributes): Depth of experience in one of more sub-process within Procure to Pay including business requirements gathering Strong SAP experience especially around Master data and Accounts Payable Previous experience in complex projects working at a Pan European or Regional level Understanding of process design and assessment methods (e.g. Lean, Agile, Waterfall BPR, TQM) and a Change management specialist holding recognised qualifications (e.g.: Prince2, APMG, Six Sigma, LEAN) or equivalent Broad functional knowledge in Procure to Pay having proven experience in influencing, implementing change in a Pan European environment. Experience in leading and facilitating process driven workshops within multiple levels of the organisation Team player able to work effectively at all levels of Honda with the ability to influence others and move towards consensus. Ability and willingness for European travel is important. The position is based in UK Head Office. Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.