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Look Ahead Care and Support
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London, Greater London
Bank Support Worker
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Salary: Up to £10.55 per hour + Pension Scheme |
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Overview
Recruiting Bank Support Workers to join our Learning Disabilities Service in Newham GBP 10.55 per hour plus Pension scheme. This role is working a zero hour contract. Job Overview: Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare. Key Responsibilities: - Working proactively with other members of the team to handle the service caseload and administrative responsibilities - Building supportive, trusting relationships with customers - Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals - Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' - Proactively manage risk and safety both in and outside of their physical living environment - Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation - Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards - Report any observations relating to customers welfare - Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community - Enable customers to make full use of community facilities by providing support as directed - Carry out support duties to enable customers to integrate into the community - Empower customers to ensure they receive the service and benefits they are entitled to - Engage in learning and development activity to increase knowledge and skills - Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols - Adhering to all other Look Ahead's policies and procedures - Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team - Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible - If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate - Carry out security duties to ensure the safety of the customers and premises - Monitor the CCTV throughout the shift - Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive For the full job description, please visit the Look Ahead website. Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications. This job was originally posted as www.totaljobs.com/job/89901059