Desktop Support Engineer

Desktop Support Engineer Circa £20k - £30k Benefits Package Barrow-In-Furness, Cumbria We are seeking an experienced Desktop Support Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package. You will be working on a client site, delivering great customer support and providing deskside support to end users, through break fix and IMAC's resolutions. Skills / Environment Undertake Incident Resolution and IMAC activities in line with SLAs Undertake Project, Demand Package activities and Problem Management Tasks Communicate with Service Desk and EUC Tower Lead to ensure appropriate Incident assignment to other support Towers Troubleshoot hardware (desktop, laptops, workstations, tablets and associated peripherals) Troubleshoot Software (operating systems and desktop applications) Rebuild and configure of PCs, applications and peripheral installations Produce documentation in support of incident Resolution and hardware and software installation and configurations This role may suit candidates, who hold the following job titles: Desktop Support Engineer, Desktop Support Technician, IT Support Engineer, IT Support Analyst, IT Helpdesk Support Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy.