SALES ADMINISTRATOR

SALES ADMINISTRATOR West Molesey Salary £18,000 to £22,000 About the Sales Administrator Role: Our client is looking for a Sales Administrator to build relationships to support & maintain contact with existing customers & further working relationships by building & identifying their needs & promoting the company brand & ethos. Responsibilities of the Sales Administrator: Ensuring all customers receive excellent customer service from initial enquiry through to order fulfilment Maintaining close contact with shipping and carriage agents to expedite cost effective and timely delivery of goods Dealing with all incoming calls to the business Raising Customer Service cases on CRM Sending copy invoices Keeping customers up to date with their targets by sending weekly reports Processing sales orders Preparing documents for the shipment of orders & liaising with the export team to ensure both teams are in a position to reach their daily target. Assisting in day-to-day sales communication to UK customers, supplying information and arranging distribution of catalogues and samples A conscientious and enthusiastic customer service focused approach is essential along with the ability to communicate effectively at all levels Attending trade shows where necessary To manage all CRM cases to ensure all are being dealt with within the SLA set Requirements of the Sales Administrator: Previous office experience preferred but not essential Good Computer Skills in Word, Outlook & Excel Excellent attention to detail and the ability to work under pressure Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.