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Jago Consultants Ltd
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Southampton, Hampshire
2nd Line Support
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
We are working with a friendly IT company in the Southampton area who are looking to recruit a friendly and experienced 2nd Line Support Technician for their busy help desk. As a Support Desk Technician you will be responsible for: Server Configuration and monitoring Checking daily log files Back up logs and monitoring alerts You will also be required to be hands on with all server and desktop products, as well as a variety of networking and other components I.E Routers, Printers and bespoke applications. For this position you will have previous experience working with the following: Microsoft Office 2010 through to 2019 Office 365 Administration Knowledge of Microsoft Server 2008 through to 2019 Knowledge of Exchange 2010 / 2013 / 2016 / 2019 An understanding of networking protocols and devices (particularly Draytek / Netgear) As a Support Desk Technician you will be friendly and have great customer service skills with at least 1 years’ experience in a similar role. This is a fantastic opportunity for someone who is looking to progress within a busy company building a strong and successful career. This Support Desk Technician salary ranges from £25,000 - £30,000 depending on experience For more information on this position, contact Aimie at Jago Consultants.