Junior IT Support Advisor

Our client is looking to recruit a Junior IT Support Advisor on an ongoing contract basis. The successful candidate will have previous experience within a Customer Service role or IT Service Desk environment and must feel comfortable liaising over the phone with the public. The role will entail; Working within a busy, fast paced environment, Working as the first point of contact for IT users across the business Logging issues via an online system Escalate to the relevant team for resolution Working to strict deadlines We are looking for someone with a friendly and confident nature who perhaps has a keen interest in the IT sector, that is keen on building a career/progressing within an established organisation. Strong systems/MS Office knowledge will be required, along with the ability to learn new procedures quickly with minimal training. If you feel you have the relevant experience needed to undertake this role, please apply immediately. This job was originally posted as www.totaljobs.com/job/89616448