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Nelson Permanent Placements
,
London, Greater London
Centre Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Nelson Permanent Placements are currently recruiting for a Centre Manager to work for our client in the Paddington area who are a leading provider in the serviced office industry. You’ll be dealing with clients every day so professionalism is of the utmost importance. If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you. Training will be available every year to help you grow in your role in order for you to progress further when opportunities become available. We are keen to speak to individuals who are passionate about delivering the highest level of customer service to clients and have a personable nature about them. Experience 12 months customer service experience - both face to face and telephone - Essential 12 months in similar supervisory role - Essential Experience of working with minimum supervision - Desirable Proficient in Microsoft Office and Outlook - Essential Excellent telephone communication skills - Essential Face-to face customer services skills - Essential Switchboard operational skills - Desirable Package: £40,000 Healthcare (plus partners/dependants) Dental Care Life Assurance Pension Corporate Eye Care Access to our onsite Gym Paid day off for your Birthday Key Responsibilities and Accountabilities: To oversee the day to day running of the business centre covering all aspects Manage the centre team and ensure the 'Service Success Chain’ is being adhered to at all times To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors Deliver viewings to potential clients and be involved in finalising agreements Work closely with the Sales team in relation to new clients Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports To lead and support an administrative team To carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other information To process catering orders and meeting room requests made by clients To deal with customer requests in a prompt and timely manner To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines To book various chargeable services for clients such as couriers and taxis To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required To create and issue welcome packs for new clients To be able to provide an effective handover to anyone covering your role whilst you are away How to Apply: Please send your CV to the email address detailed below. This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.