Product Features
Blog
Contact Us
Sign In
Pertemps Plymouth Commercial
,
Plymouth, Devon
Customer Service Advisor
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £17,000 per annum |
Overview
As a Customer Service Advisor working in the Customer Service department, you will keep plates spinning by juggling customers queries, provide administrative support and provide excellent customer service – with a smile This is an exciting opportunity to join a large organisation with great career prospects As an Administrator (Customer Service Advisor) you will: • Answer all inbound phone calls from customers and clients, liaising with various departments. • Coordinate and book appointments using a bespoke diary management system. • Update clients regarding appointments, cancellations and queries. • Liaise with the Account Manager regarding client and employee queries • Perform general office duties such as typing, operating office machines and sorting mail. As a successful Customer Service Advisor, you will ideally have an NVQ 2 Administration/Customer service qualification or experience in an administrative, customer service based role within an office environment is essential. You must have a great telephone manner and feel confident to liaise with clients, customers and internal departments. This is a full time position based in Plymouth, with full-time working hours Monday – Friday (37.5 hours a week). Starting salary of £17,000, 23 days of annual leave per year and bank holidays Great pension scheme and benefits If you have previous customer service experience, great communication skills and an administrative background, please call Natasha at Pertemps Plymouth to fast-track your application or click apply now