Office Manager

Bailey ,
Horsham, West Sussex
Job Type: Full-time
Salary: £25,000 per annum

Overview

The purpose of the role is to facilitate organisational effectiveness and efficiency by being responsible for office organisation and management, project management, deadline compliance, and important documents and files. The role covers executive assistance, office management and HR operational delivery 1. To provide executive support to the CEO ensuring all administration is dealt with competently and in a timely fashion, with decision making undertaken and escalated where appropriate to free the CEO from day to day basic activity, providing strong support with regard to the sales requirements of his responsibilities 2. To liaise with the CEO and other Directors regarding diary management to include arranging of meetings, managing office correspondence, organising travel arrangements 3. Prepare reports on sales figures, providing standardised analysis to the CEO and monitor and report on KPIs 4. Be involved with and provide support as required on project implementation including decision making and communication strategy with either all staff or relevant staff, providing regular updates as necessary 5. General office administration and facilities management, responsible for keeping the office running efficiently in support of the continued operation of the business and growth plans 6. To provide an efficient and professional operational HR service to include managing the recruitment process, liaising with and supporting managers in the interview process, ensuring news starters are on-boarded efficiently and set for success, supporting managers with matters during employment and ensuring all staff related records are up to date. 7. To maintain and deliver policies and procedures to ensure the effective management of people in relation to reward and recognition, performance management and staff development. 8. Provide a high level of support to enable managers to ensure high performance with customer care at the core whilst also ensuring a high level of HR administration is provided, this includes the maintenance and development of policies and procedures in support of the business and delivery of weekly and monthly payroll by liaising with our Payroll providers 9. Be responsible for the employee brand through employee engagement activities, facilitating communication and the promotion of company vision and values 10. Supplier/ contract management. Be the point of contact with suppliers, understanding the contracts and managing renewals of these contracts as appropriate and act as an escalation point for the business if they are struggling to get the service or support for a supplier. Skills And Experience: Strong communication skills - both written and verbal Excellent organisational ability to multi-task and deal with conflicting demands Strong knowledge of MS Office packages, including Word, Excel and Outlook and ideally HubSpot and CRM systems (but training will be given) Ability to prioritise to meet the needs of the business Must be assertive and professional, have a high level of integrity, and consistently demonstrate a positive can-do attitude Personal effectiveness to deal proactively with key internal stakeholders to build ongoing relationships Demonstrated ability to monitor own activities, work successfully in a team environment, build effective working relationships, and accommodate a diverse set of working styles and perspectives