Customer Service Support Representative

Training and career development opportunities abound in this employee-focused company that believes passionately in its core values and truly invests in its people. Take this opportunity to work for a successful, market leading organisation and be a part of its ongoing success This massively expanding, professional and highly successful engineering company now requires a Customer Services Support Representative to handle all customer service administrative tasks on a permanent basis. As the Customer Service Support Representative you will be: • Handling all customer enquiries and making sure all orders are processed in a timely manner (maximum 30 minute response time) • Liaising with Customer Account Managers to relay customer feedback and requests • Logging all customer contacts on CRM • Efficiently processing proof of deliveries, order processing, confirming lead times, communicating with operations etc. • Ensuring all information and paperwork is with operations by cut off to meet customer expectations To succeed as the Customer Service Support Representative you will need: • Ability to work in a team and an exceptional people person • Good planning and organisational skills • A can-do, problem solving attitude and ability to work in fast paced, high-pressure environment • Good, clear communication skills both written and verbal • Accuracy and attention to detail • Previous experience in a similar role Associated Benefits: • Training and career development opportunities • Employee-focused company that cares for and invests in their employees • Social and motivational events held throughout the year • 20-24k pa depending on experience • Free parking • Hours 7.30am to 5pm Monday to Friday • 20 days annual leave plus bank holidays HOW DO I APPLY? In the first instance please call us and chat to one of our friendly team about this role and other opportunities we may have available, or, if you can, call in and see us at our Basingstoke office. Alternatively you can submit your CV. However, if you have not heard from a Consultant within 5 days, please assume that your application has been unsuccessful for this particular role. By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information - please refer to our website and privacy policy for more details.