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Reed
,
London, Greater London
Customer Service Officer
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Contract Type: Contract |
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Salary: £13.5 per hour |
Overview
CUSTOMER ACCESS OFFICER My client are a South East London Local Government Authority who are seeking a Customer Access Officer to support the Housing team to start an ongoing booking asap Main Purpose of the job: To act as the first point of contact for clients and others presenting to the service. To undertake initial triage assessments to identify support and housing need for clients who may be vulnerable with complex needs. To provide advice information and assistance in regards to housing options and services available. To coordinate referrals to other services where appropriate. To ensure that all client details are logged and updated accurately. To carry out administrative duties to ensure efficient service delivery. If you have senior level customer service experience within Housing please do not hesitate in submitting your CV today