Call Centre Advisor

Wild Berry Associates are excited to be recruiting for their Kent based client, for Call Centre Advisors based at their beautiful offices located in the heart of West Malling. The company is in the insurance sector and are the largest and fastest growing travel insurance company in the whole of the UK. As a Call Centre Advisor you will be taking Customer Service calls from clients looking to take out different types of insurance, primarily travel, for their upcoming holidays. The Customer Service calls you will be taking will be varied throughout the day and will include: Medical Screening Collecting Payments Customer service queries Quotations Updating Policies Sending out Documentation Assisting customers with any queries including online quotes Our client offers fantastic benefits such as frequent pay reviews, private health care, opportunities to progress and funding towards various qualifications just to name a few Personal Attributes Ability to multi-task Passionate about Customer Service Keeping calm under pressure Ability to build rapport Customer Service experience Strong Communication skills Strong listening skills Excellent telephone manner Microsoft Office literate If you want a change in career or want to work in a Call Centre based role, working for a company that offers some of the best benefits on the market, and you have a good knowledge of customer service and the customer journey, apply below and we will be in contact. Alternatively, if you wish to discuss this further, please contact Anastasia on 0203 - 906 - 8800 Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.