Product Features
Blog
Contact Us
Sign In
Certes
,
Hove, East Sussex
Senior Network and Security Specialist
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £55,000 per annum |
Overview
Senior Network & Security Specialist Hove Up to £65,000 Company Info A reputable Insurance and financial Service organisation based in Cardiff are seeking a talented and delivery focused Senior Network & Security Specialists to join their organisation and play a pivotal role in delivering multiple projects. You need to be passionate about Network and Security, within a regulatory environment. Job Duties Definition of the vision and strategy or their technologies based on an understanding and anticipation of future business needs and be responsible for the build, delivery and support of L&G's Network & Security platforms Supporting our customers to leverage and deliver Network & Security services, by assisting them via project work or direct engagement - always looking to deliver fantastic customer service Responsible for ensuring the Comms Rooms and patching activities Responsible for contributing to capacity, availability, problem management, change management and knowledge management activities within the team, and undertaking Continual Service Improvements as a day to day activity. Actively identify risks, ensure they are appropriately logged and tracked at the appropriate forums, and take appropriate action to mitigate or resolve. Define, develop and deliver processes and systems to ensure a consistent and good level of service that means customers' expectations are met, is consistent with what we have communicated and is aligned to L&G's Customer Experience and Treating Customers Fairly policy. Continually work to build effective, positive working relationships with both our Third Party Service providers and the wider IT communities, to enable us to deliver a fantastic customer service and be viewed as a single, valued IT partner. Treating Customers fairly (TCF) Skills Required Qualifications: ITIL Service Management Extensive demonstrable technical work experience as a 3rd level support specialist or similar Have an excellent understanding of Cisco networking devices including configuring and deployment Including: oVLANS oVRF's oQOS oMPLS Wans oSD Network oCisco Wireless controllers oNetwork security and Load-balancing oCisco ISE Knowledge: Detailed knowledge of Demand Management, Capacity Planning, Major Incident Management and Continual Service improvement Knowledge of the ITIL Service Management framework and the impact on the service delivery Knowledge of Agile best practice and how to apply it to product development / enhancements In-depth understanding of the product and its place in the delivery of service Skills: Have experience with Cisco, Checkpoint, Juniper and Fortigate Firewalls Have experience of F5 Load balancers Basic understanding of IP telephony would be of benefit Experience of Cloud connect technologies is a benefit Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.