2nd Line Engineer - Redruth

Are you looking for a new challenge working for a rapidly growing Managed Service Provider? This award-winning organisation are looking for ambitious 2nd Line Engineers to join their dedicated support team. This role offers a personal development plan to expand your technical skill set. You will be tasked with supporting their national client base. The successful candidate will be both enthusiastic and committed. Main duties and responsibilities Project Focused work Acting as an escalation point on the Service Desk Building strong working relationships with clients Work remotely to resolve tickets Benefits include: Attractive starting salary Excellent holiday package Personal Training plan leading to salary reviews Role Requirements: Experience using Virtualised environments e.g. Hyper-V & VMware Network fundamentals - TCP/IP, DNS, DHCP, VLAN Firewall and backup solution experience Office365 administration Windows Server 2012/16/19 Active Directory and Group Policy Management Desirable skills: Experience working for an MSP Relevant IT Certifications e.g. CCNA/MCSA/ITIL The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at zak . sandhu itecco . co . uk This role would be suitable for: Software Engineer, Senior Software Engineer, Application Support, Senior Application Support. Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company