Product Features
Blog
Contact Us
Sign In
Morgan Spencer
,
London, Greater London
Customer Service Executive
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £24,000 per annum |
Overview
Customer Service Executive £24,000 – £28,000 City THE COMPANY: Our client is an entrepreneurial investment firm with offices based in the City. They are currently recruiting for an experienced Customer Service Executive to join the team on a permanent basis within the Customer Services team. THE ROLE: - Build relationships and trust with customers - Resolve all incoming queries via telephone, email, post and social media - Liaise with internal departments in order to resolve customer queries - Log all customer interactions, gathering feedback in order to improve services - Maintain product and industry knowledge in order to support customer queries THE PERSON: - Must have previous experience working in Customer Services in a professional environment - Must be a team player as well as able to work on own initiative - Strong and accurate attention to detail - Excellent communication skills with the ability to communicate effectively at all levels - Outstanding organisational skills, able to manage and prioritise own workload What’s in it for you? As well as a competitive salary, you will also receive: - 25 days holiday - Medical insurance - Gym membership reductions Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114