Technical Services Manager

Our client has a fantastic opportunity for a Technical Services Manager to join their operational team based in Livingston, West Lothian. Our client is a Strategic Solutions Company specialising in Facility Management and Workplace Management Solutions. They specialise in managing multi-site estates across the UK, Ireland and into Mainland Europe. Commonly, they service the retail, leisure, logistics and care sectors. Recognising the power of having a fantastic workforce, our client has been awarded Platinum award for Investors in People, Gold for Investors in young people and Health and Wellbeing. This is an excellent opportunity to join an experienced high performing team. Technical Services Manager Function: To provide day to day support to the International Operations Manager on delivering excellent service to both internal and external clients in line with company values. To act as first point of escalation prior to the involvement of Account Managers. Working closely with the Office Manager to maximise team performance. General Duties (would include but would not be restricted to) Support Office Manager with technical and H&S queries Reporting to Operations Manager on day to day issues Delivery of Key tasks and objectives set by Operations Manager Weekly reporting to Snr Management Team Liaising with clients both internally and externally Maintaining Simply Solutions Accreditations in Safe Contractor, Altus & Construction Line Fulfilment of H&S & RAMS both for ongoing jobs and new job accesses Whilst the role is predominantly office based, you will, when the occasion arises, be expected to travel to meet clients and suppliers. Procurement Source and introduce new service partners to the company Agree Rates and Terms with new service partners Develop and manage supplier relationships Monitor internal and external KPI’s Attending Supplier Review meetings Work with Sales Team and Operations to complete on time tender process Check trade requirements and agree rates for PPM Ensure costs are competitive Proactively deal with any cost queries which a client may have Collaborate across teams to share information and new ideas Costings Costing & Auditing of client quotations Costing of Jobs for invoicing purposes Auditing Financial Data Managing delivery of month end Financials Validation of service partner invoicing Candidate The applicant should demonstrate excellent communication skills, both verbal and non-verbal, with a proven track record in managing people. Should be able to exceed client’s expectations with a dynamic approach and numerical accuracy. Ability to work to deadlines and be willing to use their initiative to get the job done. Excellent organisational skills and problem-solving ability and a passion for continuous improvement. Desirable but not essential Building maintenance or FM Background NEBOSH / IOSH Qualification At least 2 years’ experience in managing a high-performance team To apply for this Technical Services Manager role, please submit your current CV and contact details online. NO AGENCIES Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.