Product Features
Blog
Contact Us
Sign In
Hinduja Global Solutions UK Ltd
,
Ashton-on-Ribble, Preston, Lancashire
Customer Service Advisor
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £16,146 per annum |
Overview
HGS are a company who offer excellent training and plenty of support. We will do our best to ensure you achieve your career goals We offer an extensive list of benefits alongwith an excellent starting salary. Customer Service Advisor Salary: Starting annual salary of £16,146 (£8.28 per hour) paid fortnightly with yearly pay reviews Excellent Benefits. Location : Preston, PR2 2DY Employment Status : Permanent, Full-Time As a full-time permanent employee, you can also look forward to the following: 20 days paid annual leave plus public holidays (increasing incrementally to 30 days based on tenure) A contributory pension scheme. Discounts with hundreds of major retailers and restaurants across the UK, plus free mobile phone insurance We also have free parking, and onsite gym. Excellent training and plenty of support. To be a brilliant Customer Service Advisor, you’ll need to have: Excellent listening skills and natural empathy Top-notch troubleshooting and problem-solving skills A genuine passion for customer service A professional telephone manner Strong communication skills, with a natural flair for conversation Resilience, understanding and patience Effective time management An openness to feedback and confidence working with others Due to the nature of the role, all successful applicants will undergo a reference check, DBS check, CIFAS and credit check as part of the new starter process. HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600 payroll processing clients. It is the only outsourcing provider that takes a true "globally local" approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight. To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers - people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the client's businesses.