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J2 Consultancy Ltd
,
London, Greater London
Customer Success Manager
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
A ground-breaking recruitment software company has a vacancy for a bright and ambitious Customer Success Manager to join their team. This is a fantastic opportunity to use consultative relationship building techniques to nurture accounts long term and ensure they get the most from the software, in a role that has brilliant earning potential and opportunities for international travel. The vacancy is within a first-to-market software business that has developed a unique engagement platform for the recruitment industry. They are looking to pay up to £30,000 to get experienced, successful consultants on board. The company culture is relaxed and supportive, with regular socials and incentives. If you like working autonomously using a consultative approach, we'd love to hear from you. Customer Success Manager role: Taking ownership of an account base post-sale, maintaining contact and increasing engagement Carrying out demos and training, both via webinars and face to face sessions Dealing with incoming support queries via telephone, email and live chat Providing the Product Team with user feedback to improve the service offering Helping colleagues with assisting their clients as well as your own Customer Success Manager profile: Candidates with experience in positions such as Recruitment Consultant, Recruiter, Resourcer, Executive Search or Headhunter are encouraged to apply Excellent verbal and written communication skills Experience of managing a pipeline of customers Confidence, ambition and desire to succeed Customer Success Manager Package & Benefits: Up to £30,000 Basic salary Annual bonus and commission structure 25 days holiday, plus Bank Holidays Regularly staff incentives and social events If you are experienced in recruitment and want to take on the opportunity to work in a rapidly expanding company and progress your career, we would like to hear from you. Please apply with your CV quickly as interviews are available immediately.