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Pertemps Manchester
,
Trafford Park, Greater Manchester
Customer Service Advisor
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Contract Type: Contract |
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Salary: £9.48 per hour |
Overview
Our client, a transport and logistic company based in Trafford park is looking for an experienced Customer Service Advisor to join there service delivery team. Our client is a national organisation and are specifically looking for candidates to join their client services team who specialises in product and delivery. As part of the team you will be a key point in developing and maintaining client relationships. You will be responsible for delivering consistent excellent customer service and be a key point of the development to the business. The hours are 37.5 hours per week. Dress code is smart – casual. Official opening days are 7, you will work every 2 in 8 Sunday’s. Temp to Perm. Salary is £18,500. As a Customer Service Advisor your duties will include: Answering inbound calls Investigate all queries received Dealing with complaints Stock control Liasing with internal departments to ensure all issues impacting on service are dealt with in a timely manor Ensuring you provide excellent customer service to every client Updating internal systems Benefits include: Working for a national company Stability Work for a growing team 1-2-1 training and reviews Free car onsite car parking Vouchers off Pubs and Restaurants To be considered for this role you will need to have previous phone based customer service experience. Interested in hearing more, apply now