Credit Controller

Credit Controller, Gloucester Your new company Your new company is a leading family owned business with Sites around Gloucestershire. Your new role To be responsible for, but not limited to, the timely collection of outstanding debts, the administration and housekeeping of the sales ledgers, prompt and efficient query resolution and assisting with other departmental requirements as and when they should arise. Main Duties The Main duties of this role include, but are not limited to the following tasks: Timely collection of outstanding debts on the Service, Trade and Public debt ledgers Chasing overdue debts by telephone, email and letter within agreed timescales Maintain accurate records of all chasing activity, including detailed notes on accounts systems Ownership of queries and ensuring the timely resolution of such queries, replying promptly to both internal and external customer enquiries Recommendation of customer credit limits, with provision of supporting documentation to the Financial Controller Authorisation of daily held orders in accordance with guidelines and policy Monitoring specific accounts to ensure that customer requirements for invoicing are met Sales ledger housekeeping Provision of weekly summary spreadsheets to key accounts and liaison with those accounts in a tactful and timely manner Co-ordinating monthly debt reviews Making recommendations of actions to Financial Controller on an ongoing basis Providing ad-hoc reporting as and when requested Undertake account reconciliations/analysis as required Ensure monthly processing deadlines are met Provide cover/assistance for other accounting functions as requested Other duties as delegated from time to time by the Financial Controller or any other person designated in their absence What you'll need to succeed Be able to demonstrate experience of working in a busy accounts department A minimum of three years proven credit control experience You must possess a good understanding of Excel, Word, Outlook and Finance Systems Experience of dealing with customers at all levels including corporate entities and private individuals Use initiation to achieve results while promoting customer goodwill Ability to manage and prioritise workload Excellent communication skills at all levels Good keyboard skills and competence of MS Office are required Experience in Sage preferable High standard of numeracy, accuracy with attention to detail A team player with a flexible approach and a willingness to learn Have an outgoing and confident personality and be able to operate at all levels Be a self-starter who is proactive and can set and achieve goals Posses strong organisational and time management skills Be able to recognise potential risks to the Company that should be escalated Have the ability to work with a minimum of supervision Salary £24,000 - £26,000pa depending on experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk