File Handler

Are you looking to join a Litigation Motor team? Do you have experience dealing with Litigation? If so our Keoghs Liverpool office are looking to add to the team a Fast Track File Handler. The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients. Key Accountabilities Handling a caseload of predominately Litigated Motor Claims to settlement Create case strategy following Client Guidelines and review of information available Assessing cases and liability of claims Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments Undertaking periodic reviews of files in line with Client requirements Updating reports Meeting agreed performance targets Ensuring files are kept within ISO 9001 guidelines Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested To ensure compliance with the SRA Code of Conduct 2011 Essential Skills and Attributes: Previous experience as a minimum in a similar role Experience of handling litigated files Experience of MOJ processes at all stages Good telephone negotiation skills Have an understanding of protocols Excellent listening and verbal communication skills Proficient IT skills Adhere to Keoghs Values What you can expect from us: A learning culture with employee development at the heart of the people development pathway Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard Monday to Friday - 35 hours per week Benefits Package Competitive salary Care Cash Plan Death In Service - after 1 year Pension Contribution Cycle to Work Scheme Tech Scheme Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets Flexible Working 25 days plus 8 bank holidays Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We listen, are down to earth and supportive We work together towards a common goal We’re friendly with a can do attitude We care about our clients We evolve Keoghs is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact recruitment We’d like to take this opportunity to thank you for interest in this position and in our organisation Strictly no agencies please