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Ascendant Recruitment
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Milton Keynes, Buckinghamshire
Night Customer Service Agent
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Night Customer Service Agent Permanent £24,000 plus benefits Milton Keynes Our client has established itself as the market leader in their industry. They work with the world's leading vehicle manufacturers to support their customers, as well as some of the UK's biggest fleets, leasing companies and local authorities. This rapidly expanding business presents a fantastic opportunity to be part of the biggest change in the automotive industry for a century This role is offered working 9.30pm to 6.00am. You will work 37.5 hours per week on a rotation basis. As a Customer Service Agent, you hold a really important role as the first point of contact to all their customers. This role requires individuals that are passionate about providing outstanding customer service and understanding the impact of providing positive customer experience to their success and growth. Duties of the Customer Service Agent will include: Dealing with all types of inbound and outbound contacts - calls, emails and live chats To be the first point of contact for customers and equipment hosts Identify customer needs and resolve their queries Understand products and keep up to date with any changes Act as an ambassador for the brand Skills & Experience of the Customer Service Agent: Passionate about providing excellent customer service Excellent attention to detail and accuracy Confidence on the telephone Strong clear verbal and written English skills Ability and familiarity with use of a desktop PC Proficient with Microsoft Office applications (Word, Excel, PowerPoint & Outlook) Strong people skills If you feel you have what it takes to be our Customer Service Agent, please apply today because we'd love to hear from you Customer Service Agent role advertised: 10 March 2020 WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.