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Anderson Recruitment Ltd
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Cheltenham, Gloucestershire
Customer Service Advisor
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Job Type: Full-time |
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Salary: £17,500 per annum |
Overview
My client based in Cheltenham is currently recruiting for a Customer Service Advisor to join their fun and vibrant team on a permanent basis. The successful candidates will be confident and outgoing with previous customer service experience which can be in the office environment or within retail and hospitality. Responsibilities/Duties; -Make contact with customers on a day to day basis advising of money owed -Obtain payment to clear the balance owing or to obtain information to set up a payment arrangement -Explain collection process and raise queries to clients Candidate Attributes; -Self-motivated and able to work within a team environment -Confident on the telephone -Willing to learn and adapt to feedback -Experience of working in a call centre or customer service environment -Excellent communication skills -Good organisation skills and be task driven Salary - £19,500 Benefits Hours- 37.5 hours per week between the hours 8am-8pm Monday to Friday, plus 1 out of 4 Saturdays 9am-1pm