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Adecco
,
Stockport, Greater Manchester
Collections assistant
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Job Type: Full-time |
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Salary: £22,900 per annum |
Overview
Managed Collections / Corporate Collections Adviser £22,900 per annum plus bonus plus benefits package Stockport Managed Collections Adviser now required for superb corporate client team based in Stockport. Managing high value corporate accounts as a trusted advisor with responsibilities including cash collection, investigating and resolving issues that affect customer billing, data integrity and customer satisfaction. Ideal candidate will be seeking a long term career within a successful secure organisation offering long term career opportunities, this is a great organisation to be part of. Experience required: Previous B2B business relationship management experience ideally in credit control / finance within high value corporate accounts. Escalating where delays are being experienced in resolving customer issues which could result in late payment of invoices/impact customer experience Escalating where delays are being experienced in resolving customer issues which could result in late payment of invoices/impact customer experience Pro-actively planning customer calls ensuring the call is effective, covers all appropriate debts/enquiries and that a promise of full or part payment is received. Act as a single point of client contact and identify 'root causes' and work with necessary teams/units and stakeholders to resolve future occurrences. Consistently develop the client relationship. Strong IT skills essential as well as great communication skills are required for this role. Great opportunity to join a successful welcoming team for a long term career within a high commercial value client relationship environment. If you have corporate collections experience - at least 6 - 12 months ideally - and are looking for a successful company offering superb long term career opportunity then apply today. Adecco UK & Ireland are an Equal Opportunities Employer. Adecco UK & Ireland are acting as an Employment Agency in relation to this vacancy. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy