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Secure Recruitment LTD
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Hertford, Hertfordshire
IT SUPPORT ENGINEER
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Salary: Up to £25,000 per annum + Pension + Private Healthcare + 33 Days Holid |
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Overview
IT SUPPORT ENGINEER £25,000 Basic Pension Private Healthcare 33 Days Holiday Free Parking Excellent Benefits Our Client is looking for an IT Support Engineer to join their expanding dynamic Support Teams within their UK Head Office Operation.This role requires a dynamic and proactive person who is able to work well with this dynamic & highly trained Support Team to Support 3000 Users over a Multi-Site Operation. You must be technically able to Support Active Directory, Microsoft Office & Windows, as well as Troubleshoot Hardware & Network Connectivity & Issues. Excellent Internal Progression & Full Training Provided to progress into 2nd Line & onto Infrastructure Engineer. Key Responsibilities of the role would include: Technical Support Levels as required & Ensure Cases are Escalated to Correct Level Regularly Check, Action & Log Requests into the Service Desk System for Cases Logged by Email, Web or Voicemail · Consistently provide Excellent Customer Service to both Internal & External Customers Key Skills & Experience required: Knowledge of Microsoft Technologies Experience of working on Service Desk/ Help Desk & Call Logging Tools Other relevant experience such as Routers, Office 365 / Exchange, Active Directory Experience of WAN Networks Commercial Network experience Locations Suitable for travelling to this role will include: Harlow / Essex / Hertfordshire / Stevenage / Luton / Hemel Hempstead / Chelmsford / Epping / Enfield / Basildon / Romford / Ilford / Tottenham / St Albans / Barnet / Hertford / Hatfield / Welwyn Garden City / Hoddesdon / Bishop's Stortford / Letchworth / Watford Searches: IT Support Engineer / Support Engineer / Helpdesk Engineer / 1st Line Support / 2nd Line Support / IT Support / IT Helpdesk / Network Support / Service Desk Analyst / 2nd Line Support Helpdesk / IT Support Consultant / Support Technician / Active Directory / Support Engineer This job was originally posted as www.totaljobs.com/job/89912459