Junior Technical Consultant Apprentice - 07303

Baltic Training Services ,
Nottingham, Nottinghamshire
More Details
Salary: £11k per year

Overview

Celebrating 5 years of trading, MSV Consultancy is now expanding its service desk with the addition of a new IT Support apprentice to work within their existing team If you are a passionate individual wanting to kick start your career within the IT field this could be the role for you Located on-site at Nottingham Forrest Football Club you will learn to provide technical support Roles & Responsibilities Provide 1st line technical support Troubleshoot basic network issues Act as a single point of contact receiving, logging and managing enquiries from customers both via telephone and email Leading on printer maintenance Log all enquiries in the helpdesk ticketing system Escalate unresolved queries to senior staff Full support and guidance will be provided by both the employer and training provider throughout the apprenticeship. Desired Skills & Competencies Good communication skills as there is a requirement to liaise with the team in Wolverhampton Keen interest in IT Basic knowledge of computer hardware and software Self-motivated Career-focused A minimum grade is Maths GCSE 4, GCSE C or Functional Skills Level 2 Salary, Hours & Benefits £11,000 per annum Monday to Friday 9am - 5.30pm Will be required to work match days and time off in lieu 37.5 hours per week 20 days holiday plus bank holidays About Baltic: Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need. If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided https:// Eligibility Criteria: Individuals must have a valid and eligible residency status to apply for this role. For more information, please read Annex A on the below document: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/786464/apprenticeship_funding_rules_and_guidance_for_employers_August_2018_to_July_2019_version_2.pdf This job was originally posted as www.totaljobs.com/job/89881172

People also viewed