Customer Service Advisor

Customer Service Advisor Competitive Salary starting £18720.00 before probation Telford 40 hour week - flexible working pattern with the occasional Saturday shift. Package and Benefits 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) after 3 year's service, and 27 days (plus bank holidays) after 8 year's service Discounts at over 100 high street retailers Childcare voucher scheme Private medical insurance Employee assistance programme Life insurance Employee of the month awards Comprehensive induction training and on-going support The Job As a Customer Service Advisor your role is to help our customers with their finances. Using effective listening and communication you will gain an understanding of the customers circumstances and to help them by setting up affordable and sustainable repayment plans to resolve their financial issues. You will also handle general queries and carry out regular financial reviews to make sure existing payment arrangements are still suitable. If you love helping people and are enjoy making life easier for others, you'll enjoy working here Skills/Experience Previous customer service experience Excellent communication and listening skills An effective team member Computer literate Please apply with your CV now for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.