Remortgage Team Manager

Page Personnel Secretarial & Business Support ,
Leeds, West Yorkshire
More Details
Job Type: Full-time
Salary: £28,000 per annum

Overview

Page Personnel are working in partnership with a highly established business in Leeds City Centre who are looking to appoint a Remortgage Team Manager Client Details Our client is a specialist business within the Legal / Professional Services industry, based in Leeds City Centre Description Key Responsibilities Include ; Lead, manage & develop a team to provide the highest quality service, along with achieving productivity levels Provide all members of the team with training and development to aid progression Manage any performance issues, taking corrective action to resolve any areas of under performance Provide support to both the Operations Manager & Operations Director Take ownership of any escalated customer issues, aiming to resolve with minimal impact to the customer Keep up to date with ever changing regulations and communicating effectively with the team Highlight any areas where procedural changes can benefit the customer journey, and work with the team on implementing new changes Carry out internal audits to ensure quality levels are adhered to Profile The Successful Candidate ; Experience / knowledge of remortgaging Background within the Legal or Financial Services sector Ability to manage a team within a volume led, fast paced environment Strong customer focused approach Excellent communications skills Problem solving skills Ability to motivate a team Experience of driving performance within a team Job Offer This is an excellent opportunity to join a leading business in the Legal / Professional services based in Leeds, as a Remortgage Team Manager. The role is based in Leeds city centre, with great public transport links by train and bus, within 10 minutes from both stations. Working hours are Monday to Friday, 09-00 to 17-30, 25 days holiday plus bank holiday. Salary of up to £28,000 dependent on experience

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