Enquiries Handler Personal Injury

CRA Consulting ,
Sheffield, South Yorkshire
Job Type: Full-time
Salary: £15,000 per annum

Overview

Job Title - Enquiries Handler (Personal Injury) Salary - £15,000-£16,000 Location - Sheffield An exciting new opportunity has arisen within the Personal Injury Department of a Sheffield based law firm, which has a strong market presence in the South Yorkshire area. The role of the Enquiries Handler presents a chance to become established in what is a leading regional organisation, which due to its success, is expanding rapidly. Such an opportunity will provide valuable experience as a part of a successful business function, as well as incurring the additions of targeted professional development and the material benefits that this employment position holds. This is a perfect entry level role for someone looking to join a highly regarded practice in the legal sector. Key Responsibilities Contacting clients over the telephone. Inputting the necessary data onto system Submitted claims onto the MOJ Portal Assisting member of the Portal Team as and when required Providing excellent customer care Using external databases to obtain relevant information To work in any other areas as requested by the Company if necessary which may include other offices. The Person Strong administration and numeracy skills. Able to work using your own initiative. Ability to work in a fast-paced environment and meet targets/ deadlines. Excellent telephone manner and customer service skills. Experience of telephone work. Experience of working in a client care environment. Good standard of education essential (minimum of three GCSE's grade C or above to include English and Maths. Good IT skills including a comprehensive knowledge of Microsoft Office programmes. For further information in relation to this vacancy please contact Rhys Spencer or if easy please complete our Video application online by clicking or pasting the link below, its simply its takes less than 5 mins: https://odro.io/s/ugi5z