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Wilmington plc
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Sutton Coldfield, West Midlands
Administrator
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Why do we want you? We want you because you are an experienced Administrator / Office Administrator who has a proactive approach to work. You are highly organised, have a professional telephone manner and provide exceptional customer service. Administrator / Assessment Coordinator Location: Sutton Coldfield - B72 1SX Salary: £20k Employment Status: Full Time - Permanent A bit about us Wilmington plc is a company with a difference. Over the years we’ve grown by acquisition and as such we have many unique businesses in our portfolio. ICA is one of them ICA is the leading global provider of professional certificated qualifications and training in anti-money laundering (AML), compliance and fraud/financial crime prevention. For novice and experienced practitioners alike, the ICA certificate and diploma courses are a benchmark of excellence. ICA's internationally recognised qualifications enhance the knowledge and skills of individuals, improve business practice and minimise risk. Main Purpose of Role - Your role will be to coordinate the assessment activities for a portfolio of qualifications. You will be responsible for: - Working with subject experts on the production of assessment materials (assignment and examination papers) and the coordination of the marking for ICA qualifications. - Provide support to students on a daily basis, answering phone calls and emails. - Working closely with our Markers, Chief Examiners, and other external partners. - Working with our in house systems and database for the recording and release of assessment results. Skills and Experience Required - producing high quality and accurate information - using Microsoft Word, Outlook and Excel - learning new processes and systems - working with an internal database - communicating and building relationships with both internal and external stakeholders - providing customer service - meeting tight deadlines - balancing multiple tasks and prioritising your own workload "We are committed to equality, equality of opportunity and valuing diversity"