Out of Hours Support Administrator

Your new company Hays Office Support are recruiting on behalf of their exclusive client for a Night Shift Support Administrator on a permanent basis based in Blairgowrie. The role is to cover night shift, working on a 3-week rota with generous time off work between shifts allowing for a manageable work life balance. Salary is £24,000 per annum 28 days annual leave and competitive pension. Your new role You will be responsible for providing a 24/7 service to the business client base while also completing a backlog of administration work created during the day shift. You will manage and maintain email inboxes, create and manage communications to support customer service activities, manage payments, invoicing and customer queries and provide colleagues with robust handover and update information, particularly for actions still required with service updates. You will be involved with extensive accurate data entry and work with Team Leaders and Managers when emergency situations arise. What you'll need to succeed You will be an experienced Customer Service and Administration professional with excellent attention to detail used to working in a fast-paced environment to tight deadlines. You will possess excellent communication skills, have the ability to capture and handle data accurately and be a strong team player. You will have worked or currently be working in a contact centre, utilities or financial services company What you'll get in return The opportunity to work for an established and growing business offering a fantastic salary package of £24,000 per annum, free parking and career growth opportunity. The role includes a 3-week rotating shift pattern which covers an 'out of hours' function including night shifts and weekend day shifts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.