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IntaPeople Limited
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Cardiff, South Glamorgan
1st/2nd Line Engineer Mac Specialist
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Salary: £30000 - £35000 per annum |
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Overview
1st/2nd Line Engineer - Mac Specialist Looking for a role that offers flexible working, a no dress code policy and work from home options? We are helping our client based in Cardiff to scale their Development team with a 1st/2nd line support Enineer About the company … • They're an innovative fintech company working with some of the biggest names in Finance right now; they're at the forefront of modern banking with massive growth plans About you… • You'll have the ability to pick up knowledge quickly and in a self-learner manner • You'll be able to deliver without supervision • You'll have excellent attention to detail as well as internal and external communication About the role… • Provide 1st and 2nd line support for internal desktop & laptop queries • Support Mac-based environment via JAMF management suite • Support Mac OS laptops • Support 1st line Network incidents, Network requests, configuration tasks across all CC offices • Support the Voice/Phone infrastructure across all CC offices • Support GSuite Administration • Support MS Office Apps • Support SSO integration • Support Atlassian management suite • IT Asset Management • Be the face of End User Support across all the CC offices • Follow internal processes and reporting • New hardware testing and implementation • Test new IT tools to support company growth • Support implementation and management of Security Endpoint tools • Oversee security access across offices (access fobs, cameras etc) • Provide a high end and proficient service to internal users • Provide technology updates (when required) Next steps… Easy, apply for the role and we'll be in touch. IntaPeople is acting as an Employment Business in relation to this vacancy. By applying for this job you accept the privacy policy which can be found on our website. Your details will never be submitted to a client without your explicit consent.