Outreach Support Worker

Riverside have a new opportunity for an Outreach Support Worker, working full time, on a permanent basis. You will earn £21,451 per annum. You will be working on a rotational shift basis. Who you’ll be helping Based in Guildford, Vaughan House offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. We work to create greater independence and success in employment, education or training. If you wish to read more about the project, please visit our website. What you will be doing The Support Worker is responsible for the delivery of individual, positive outcome focused support packages to clients of Riverside’s supported schemes and ensuring that the support service promotes empowerment and independence to clients who are homeless. Day to day Your usual responsibilities as a Vaughan House Outreach Support Worker will include: • Provide a housing related support service to clients who are homeless and are in need of temporary accommodation. • Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues. • Supporting clients with day-to-day support and tenancy needs, liaising with landlords to find suitable accommodation. • Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of welfare benefit claims. • Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You demonstrate an optimistic, flexible and non-judgemental approach and have excellent verbal and written communication skills with individuals from a variety of different backgrounds. You are experienced in working with vulnerable client groups as well as delivering structured support in either housing or social care. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%) • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings • 25 days holiday per year Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150 local authorities in England and Scotland and housing 90,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as an Outreach Support Worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews.