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Options Resourcing Ltd
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London, Greater London
Customer Service/Helpdesk
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Contract Type: Contract |
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Salary: £13.9 per hour |
Overview
Customer Service Assistant/ Facilities soft services) Temporary 3/4Months Hatton Cross, Heathrow £13.99 per hour Our client is one of the UK's leading facilities maintenance contractors and they are currently looking for a temporary soft services Customer assistant who has the experience with logging & closing jobs on CAFM system to join their team based in Hatton Cross, Heathrow. This role will be supporting and working with our client within Healthcare and will require a dynamic & forward thinker to provide excellent customer service. Responsibilities will include: Answering all customer calls Logging & closing jobs on CAFM systems Liaising with engineers Managing engineer workload All general reception work Working experience/Personal attributes: Experience of working within a Facilities Customer service position, within Soft Facilities Services Experience with using CAFM systems Proven track record in delivering effective customer service whilst maintaining appropriate operating margins Evidence of P&L knowledge and achievement Self-motivated, flexible and results orientated with effective inter-personal skills and the ability to communicate at all levels Highly organised with the ability to prioritise workload and delegate effectively to direct reports Team Player Ownership of task The ability to work within tight deadlines Drive, initiative and enthusiasm If you are immediately available or seeking a new role, please apply to the advert or call Sophie on to register your interest.