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Macildowie Associates
,
Coalville, Leicestershire
Service Coordinator
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Job Type: Full-time |
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Salary: £21,000 per annum |
Overview
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Coordinator working for a business based in Leicestershire. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Responding to incoming calls to the Service desks and proactively dealing with customer requirements Effectively planning and scheduling engineers Maintaining monthly labour efficiency Attend remotely, weekly planning meetings for cost effective labour scheduling Purchase ordering of parts Service office administration; ensuring all service reports are accurate and compile job pack for processing and invoicing Maintain effective updates to the company operating system Issuing engineer reports & commissioning certificates Issue of pre-commissioning requirements and installation manuals to customers EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience of working within a service office environment and understanding the importance of labour scheduling Computer literacy - knowledge of Microsoft Word, Outlook, Excel & Database Applications Experience of customer service Strong administration skills Professional telephone manner Candidate to ideally have experience of sourcing materials through approved suppliers Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at http://www.macildowie.com. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.