Insurance Customer Service Advisor

We are currently recruiting for a well-respected, and fast-growing insurance broking firm who have an opportunity for someone with at least a small amount of insurance experience to join them in their Purfleet office as a Customer Service Advisor on their Insurance Customer Service and Admin team. They are seeking to recruit a someone with ideally, at least 6 months insurance-based sales, admin or customer service experience gained in either an insurer or broker You will also need an excellent telephone manner coupled with good administration skills. You will be responsible for providing a professional customer service experience to all its customers, taking inbound calls and helping the customer with whatever it is they need/want, which will include administering policy renewals and processing mid-term adjustments as appropriate. To be successful in this role you will need to have excellent abilities in numeracy and literacy, show a willingness to learn, have excellent communication skills, be able to demonstrate competent IT skills and be able to show a practical working knowledge of personal lines insurance. Salary on offer is £17-19k depending on skills and experience, with a £50 a month bonus for 100% attendance and office hours are Monday to Friday 9am-6pm. If you wish to discuss any of these roles in more detail, please contact Kieran Boyle at CKB Recruitment