Collections Advisor

Adam Butler Consultancy ,
Manchester, Greater Manchester
Job Type: Full-time
Salary: £20k - 22k per year + Bonus + Benefits

Overview

This is a Collections Specialist role based in Manchester for a motor finance company that are growing considerably. They have great offices with yearly summer parties in London, overtime opportunities in blocks of 4 hours at a time and excellent public transport routes to the office. This finance company are leaders in technology and are driven by customer service and satisfaction. Your responsibilities - Helping customer with queries, payment plans and managing arrears on motor finance agreements; Achieve set revenue targets and call quality objectives; Handle each call promptly and in the correct manner, updating records accordingly; Input customer related data accurately and efficiently; Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly, and all parties are notified. We are really keen to speak with anyone who has collections experience in a role as Collections Agent, Senior Collections Agent, Collections Advisor or Collections Assistant. The office is based about a 5 minute walk from Manchester Piccadilly train station in Manchester city centre and they are offering a basic salary of £22,000 plus bonus. The Manchester office is fairly new and therefore there would be lots of opportunity to progress as the teams grow. You would be required to work 1 Saturday a month and work a rota of week 1 - 9-5pm Monday to Friday and week 2 - 12-8pm Monday to Friday. Should you wish to be considered for this role please do apply below and we can arrange to have a chat. By applying, you will register as a candidate with Adam Butler Consultancy. Our Privacy Policy which explains how we will use your information can be viewed on our website: https://privacy-policy/. This vacancy is being advertised by Adam Butler Limited. The services advertised here are those of an Employment Agency. No terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community. Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications. Any direct canvassing or agency approaches will be automatically redirected to adambutlerltd.co.uk for further consideration.