IT Helpdesk IT Support Support Engineer 2nd Line Support

OLIVER MARKS CONSULTING LTD ,
Ipswich, Suffolk
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

IT Helpdesk | IT Support | Support Engineer | 2nd Line Support - If you’re looking for a role to further your career with new tech, training and best practices this could be the role for you. This is an excellent opportunity to work for a company that invests in its staff and wants to make coming to work fun. Well established IT company who pride themselves on being a Microsoft Gold Partner and ISO compliant with over 200 local clients. Due to continued growth they are looking to take on an experienced Helpdesk Engineer to join a team of 8. You will be dealing with customer support calls using remote diagnostic software to resolve incidents. You will of course need to work to agreed service levels escalating any serious issues to a Senior Engineer. There is a helpdesk rota 7:30am-4pm 9am- 5:30pm You will need to work 1 weekend in 6 Overtime bonus paid to Tech skills Microsoft Office 365 Microsoft Azure Microsoft Office Microsoft Teams including telephony Active Directory Microsoft Exchange Microsoft Hyper-V Network configuration Router/Firewall Internet Security DNS You will be given the chance to work to a Microsoft Certification all paid for. This is a good opportunity to further your career with a company that really cares about you. Microsoft | Office 365 | Azure | Office | Microsoft Teams | Active Directory | Hyper-V | DNS

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