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Smart 10 ltd
,
Melbourn, Cambridgeshire
Customer Support Coordinator (12 month FTC)
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Salary: £25,000 per annum |
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Overview
Job Title: Customer Support Coordinator Salary: £25,000 per annum Location: Near Royston Contract: 12 Month Fixed Term Contract Hours: Monday-Friday, 9am - 5pm Company Profile: If you are looking for an exciting, challenging Fixed Term contract role which could offer a quick start date, then please read the description below and apply today Our client is based in Royston and are always leading the way in their industry. If you would love to join their award-winning customer service team as they embark on a new chapter, we would love to hear from you Job Duties: Answering company telephone and meeting and greeting visitors Managing post including sending of samples to clients Raising orders, quotes & invoices Setting up new customer accounts - data entry onto CRM Liaise with manufacturing regarding bespoke orders Setting up new customer accounts Managing customer accounts and liaising with customers by phone or e-mail on a daily basis Processing returns and chasing outstanding payments Handle customer complaints Scanning and sending documents Person Specification: Strong background within a customer service/account management role Previous experience processing sales orders/purchase orders Excellent communication and interpersonal skills Good use of Microsoft Office including Excel and Word Polite and professional telephone manner Well organised Additional Information & Benefits: Onsite parking provided Sick Benefit (after 6 month probation) Pension Scheme Life Assurance (Death in service) Eye Care voucher 25 days annual leave bank holidays Should you be short listed for this position, a member of the Smart10 team will be in touch with you soon. Good luck with your application Smart10 Ltd is a "Multi Award Winning" and Independently run recruitment consultancy which specialises in supplying both Permanent and Temporary positions across all Business Support roles. Smart10 have become renowned as one of Hertfordshire's most dynamic recruitment companies. As a business, we won the Judges Award in 2012, Best New Business Award in 2013 and 'Business Person of The Year in 2016 at The Hertfordshire Business Awards , for being the most "promising" and "innovative" company within Hertfordshire. The Smart10 Group recently also scooped the Award Winning Title of 'Most Inspiring Business Woman’ at The National 'Best Business Women Awards’ in October 2018 and 'Best SME Business’ at the biz4Biz awards 2019 We are proud to work with a leading number of blue-chip companies as well as smaller SME’s throughout the region. The smart10 team are an energetic and smart team of highly experienced and professional recruitment consultants who are committed at exceeding both our candidates and client’s expectations.