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Search Recruitment
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Camberley, Surrey
Desktop Support Technician
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Will provide support to the IT Manager, managing and maintaining computer hardware and software to ensure high levels of availability Key Responsibilities Use the helpdesk system to facilitate desktop support Respond to user hardware and software problems and fix. Manage work instructions Purchase, configure, install and support mobile devices and internal phone system Liaise with support companies Purchase, install, configure hardware and software Standardise and document Work Instructions Set up users and hardware on the network Set up and install printers Maintain register of all IT equipment Maintain software license register Gain an understanding of all key business software. i.e. CRM, Efacs.CAD,Office 365 Provide training on business-critical functions Provide support an training on telephony, copiers, hardware and software. Adherence to ISO standards Requirements HND in Computing or relevant discipline Relevant work experience Knowledge of MS Office Working knowledge of computer peripherals Strong prioritisation skills Desirables Fault logging systems Ms licensing management Choosing and selection of hardware and software Work Instruction Management tools Purchase , install , training mobile telephony Search Recruitment Ltd is acting as an Employment Agency in relation to this vacancy "Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".