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Elevation Recruitment Group
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Sheffield, South Yorkshire
IT Helpdesk Analyst
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Contract Type: Contract |
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Salary: £18,000 per annum |
Overview
Elevation Recruitment Group are currently working with a key client based in Sheffield who are looking to recruit an IT Helpdesk Analyst. This vacancy requires an Immediate Start and is ongoing. The client is currently undergoing a period of rapid growth and you will be dealing with the day to day support of our IT systems, responsible for handling, recording and resolving a wide range of support issues. Key Accountabilities: - Desktops, laptops and tablets user support for users spread over permanent sites and temporary sites Resolution of all incidents both remotely and face to face - Being a point of reference from initial contact through to problem resolution - Resolving issues as the first point of contact whenever possible - Hardware build, configuration and deployment - Experience with Windows 7, 8 and 10 support - Experience with Office 2010 and 2017 support - Providing Network Printer Support - Giving Microsoft Office 365 support and administration including User account management, SharePoint support and Lync configuration and support - Providing user account setup and administration - Deployment and management of mobile and fixed telephony including hardware configuration and user access and permission management Requirements: - Excellent time management - Ability to work to deadlines - Team player, with the ability to work in a standalone environment - Full driving license Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you. The position in more detail, we would love to hear from you.