Senior Customer Service Coordinator

Adecco ,
Fareham, Hampshire
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

We are currently recruiting for a Senior Customer Service Coordinator for our client based in the Whiteley area. You will be responsible for providing high levels of customer service and support. They are looking for a highly responsive, Pro-Active candidate who has excellent interpersonal and communication skills. You must uphold a professional image at all times and have strong attention to detail. You must be flexible in your approach to work, remain calm under pressure and be happy working alone and as part of a team Responsibilities: To be responsible for the day to day management of allocated customer accounts. Escalate any appropriate issues to management. Provide timely, accurate and reliable information to customers - enquiries, orders, delivers, appointments and complaints. Relationship management. Lead customer meetings on and off site. Support new business development. Deliver accurate and timely input. To perform Sales Order Reviews on all sales orders. Monitor and report on delivery performances. To produce and assist in the production of business analysis data to highlight trends and identify improvement opportunities. Support the Customer Service. Provide cover for the Customer Service Manager as necessary. Having experience of working in a Manufacturing environment and an understanding of corresponding business processes is essential. Should you be interested please apply today or email . By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission. Please note: This position is based in Whiteley, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

People also viewed