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Joanne Finnerty Recruitment Limited
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Liverpool, Merseyside
Part Time Case Handler/Office Administrator
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
A great opportunity to join a highly reputable financial services business based in Waterloo in North Liverpool. With great transport links, you will be working in modern spacious offices, be part of a small team and play an important role within the pursued growth of this business. Working part time 16-20 hours per week - structured ideally 4 hours per day. 20 days holiday and pension. Main purpose of the post: The post holder will be required to assist the case manager on all assigned cases and help deliver an excellent service to the clients. They will also be responsible for the smooth running of the office. Main Duties To be responsible for the smooth progression of cases from start to finish which will include but is not limited to producing client documentation, obtaining information and documents from clients, making sure case deadlines are met, being first point of contact for client queries/problems. These tasks will equate to around 60% of the role. To develop knowledge and skills in the area of Insolvency To share knowledge and support junior members of the team. To maintain the smooth running of the office including assistance with production of management accounts, client fee monitoring, liaising with and managing outsourced service providers - HR, IT, Compliance, In the future, you will probably be required to train and manage an apprentice administrator. Additional Duties: Undertake appropriate training and development as required. Participate in the business Performance Review and Development Scheme. Person Specification: Abilities/Skills Previous case handling/administration experience within a finance or legal environment preferred but not essential Previous office administration experience Ability to work on own initiative Ability to work flexibly Good attitude and sense of urgency to work Excellent organisational and administrative skills Excellent communication skills Good proven IT skills - you will be using ACT (CRM system), Excel and Word Other - Functional Attitudes A positive attitude to customer care Ability to work as a member of a team Good attitude and sense of urgency to work If you feel you have the skills and experience to be part of this new and high performing team, please forward a copy of your CV If you haven't heard back from us within 1 week, please assume your application has been unsuccessful.