IT Support Engineer

Hays Specialist Recruitment Limited ,
Cheltenham, Gloucestershire
Job Type: Full-time
Salary: £20,000 per annum

Overview

IT Support Engineer - Up To £24,000 DOE - Cheltenham Your new company A growing organisation operating nationally within a niche field. Your new role To assist with running a private data centre and managed service clients. The role will provide first & second line support having regular contact with a range of customers and internal management. Experience & skills A willingness to learn and a can-do attitude At least 1 year's commercial experience in a first/second line IT role Excellent communication skills (oral and written) Experience of Windows Server 2012 - 2019 Knowledge of Basic Networking (e.g DNS etc) Proficiency in Linux (Ubuntu, CentOS, FreeBSD) Desirable Virtualisation, (VMWare, Hyper-V) Experience in making firewall changes Qualification e.g. MTA, CCNA, JNCIA, MCSA. HTML 5, WordPress, Joomla Responsibilities Provide the highest level of telephone and email-based support Configuring and troubleshooting, email services Making changes to DNS/Domain names Management of customer firewalls. Azure and AD management Applying firmware / software updates Working within agreed SLAs System health checks Maintaining and improving documentation Benefits £20-24k salary Company pension contributions Life assurance Rising annual holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk