Retail Branch Manager

Celfone Trading Ltd ,
Tamworth, Staffordshire
Salary: £25,500 per annum Performance Rewards available OTE £38K

Overview

Do you have a passion for driving sales? Do you love giving outstanding customer service? Do you love bringing out the best from your team members? On application, please note if we have not contacted you within 7-10 days please assume you have been unsuccessful at this stage Do you have a passion for customer service? Thrive in a target driven environment? Right now, we are actively hiring for a professional and an experienced Branch Manager for a market leading brand. If you love providing above and beyond customer service and problem solving, this is the right opportunity for you Main Responsibilities as a O2 Retail Branch Manager: - To achieve various Sales and Service targets - To pro-actively contribute to the store success through innovative ideas & Customer Focus - To ensure that all areas of the store & team adherence to compliance requirements in all areas of operational activity, company policies and procedures, - To ensure that the visual presentation of all stores represents the brand image - To take responsibility for all stock & associated assets within the store - To support the delivery of all Marketing Campaigns - To support the management of team members’ competence to optimize & sustain sales performance and customer satisfaction, - Responsibility to ensure that all mandatory training is carried out by all the team members and to take any relevant action - To seek & continuously develop knowledge of competitor activity & local Market Conditions - To create a positive environment that results in stable retention and a reduction of labour turnover - To undertake any other reasonable duties as requested In return offer; Excellent Salary with great performance related bonus 30 days holiday per year Shopping Vouchers Childcare care vouchers Holiday loyalty rewards Cycle to work scheme Staff Discounts Fantastic induction programme Your family is our family, O2 offer them fantastic discount too We are committed to progression and development, as well as upholding core values, O2 believe that diversity plays an important role in the success of their business and are committed in creating an inclusive work environment which respects, celebrates and makes the most of people’s individual differences. As a Retail Branch Manager you will be employed by CELFONE TRADING LTD operating under the O2 brand as part of the O2 Franchise Network.