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Atomic Weapons Establishment
,
Reading, Berkshire
Application Systems Manager
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Salary: £33350 - £45000 per annum |
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Overview
AWE are currently seeking an experienced Applications Systems Manager to support the business in providing high quality computing environments by providing and managing the provision of Application Administration expertise to the AWE User community. Location - Reading area AWE offer a competitive salary, market leading contributory pension scheme, generous holiday entitlement, excellent work/life balance including a 9-day working fortnight and flexible working hours (role dependant). A salary sacrifice scheme is also available. WE welcome applications from candidates looking for full and part time hours. Summary of Key Accountabilities personally answerable for an activity Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player Summary of Key Responsibilities Deliver Technical Excellence Install, implement, monitor and maintain specific applications in keeping with current SLAs through effective processes, KPI's and problem management. Liaise with other teams to ensure service availability as required. Liaise with Senior Users regarding system access and system availability. Ensure that all users are supported in their day to day activities with advice and resolutions to problems and issues. Be responsible for diagnosing and resolving any problems, escalating to team members of other teams and vendors when required. Provide support to project delivery and undertake changes to systems in accordance with defined IS Change and Configuration Management. Ensure that IS change requests are completed and processed in timely manner to enable service improvement. Build relationships with other teams to enable better support and communications. Maintain technical skills to allow AWE to benefit from new and emerging technologies in order to make supportive decisions. Attend technical briefing / support groups. Undertake other duties as reasonably required from time to time by line and task management CEJ Please note that you must be a British National to apply for a role at AWE. AWE plays a crucial role in the defence of the United Kingdom, by providing and maintaining the warheads for the country's nuclear deterrent. We are a centre of scientific, engineering and technological excellence, with some of the most advanced research, design and production facilities in the world. Our unique expertise also assists the UK Government in developing and delivering a range of innovative and integrated support services, including national nuclear security and counter-terrorism solutions. AWE is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community which are currently under-represented at AWE, including women, BAME and people with disabilities.