G4 Senior Infrastructure Engineer

National Crime Agency. ,
London, Greater London
Salary: £35,846 London Weighting Allowance £3,339

Overview

We are currently looking to recruit a G4 Senior Infrastructure Engineers at our London or Leicester sites. The roles are also available on a secondment basis for up to 2 years. The Targeted Intercept Engineering team sits within Service Strategy & Development Department, part of DDaT. Service Strategy & Development is responsible for: - Overall coordination of the agency’s investment strategy and roadmap for capability development and skills growth. - Deployment of hi-end capabilities in support of live operations, providing NCA with capabilities for 21st century law enforcement. Service Strategy & Development leads on specifying, designing, developing, delivering and supporting new technical capabilities (operational, business, back office and corporate) across the agency. Job description Key Responsibilities In a team of IT professionals, the infrastructure engineer will be using their skills and expertise to: - Support the development, maintenance and enhancement of technical capabilities. - Participate in building new services on multiple platforms, maintaining core functionality and providing technical guidance for colleagues across the Unit. - Gather, record and document customer requirements within the agency for remote Intelligence applications and define detailed requirements including use cases, and feature specifications. - Manage software defects, ensuring they are tracked, investigated and corrected whether found within internal or third-party software. - Work collaboratively with the service support, infrastructure teams and non-technical user groups. Identify issues which will involve other teams, facilitate and support fault resolution and project handover. - Manage the lifecycle of own projects and those of others including design, testing, change, deployment and acceptance management. -? Working on on-premise and cloud infrastructure (AWS) to support and improve the systems that help tackle cybercrime. (NCCU) -? Review and implement system monitoring, identifying issues and making proactive decisions around system health. (NCCU) -? You will gain understanding of cybercrime learning from external threats using NCCU knowledge to harden own systems. (NCCU) -? You will operate in a DevOps way seeking to automate where possible. (NCCU) Responsibilities You will need to demonstrate the below behaviours (assessed at interview only): - Delivering at Pace - Managing a Quality Service You will also need to demonstrate the below technical criteria: - Cisco network infrastructure - dealing with support, maintenance and upgrades Microsoft MSCP 2nd and 3rd line support - Windows and network infrastructure – dealing with support, maintenance and upgrades. - A strong working understanding of network principles - Good knowledge of Linux administration and configuration. (NCCU) - Good knowledge of networking or virtualisation technologies. (NCCU) You will also have the below qualifications or experience: Essential: - Relevant degree in Engineering, Computer Science, Physics or Mathematics (DDAT) Desirable: - Good understanding of ITIL V3/4 (DDaT / NCCU) - CCNA (DDaT) - Knowledge of Amazon Web Services (NCCU) Qualifications Relevant degree in Engineering, Computer Science, Physics or Mathematics (DDAT) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Cisco network infrastructure – dealing with support, maintenance and upgrades Microsoft MSCP 2nd and 3rd line support Windows and network infrastructure – dealing with support, maintenance and upgrades A strong working understanding of network principles Good knowledge of Linux administration and configuration. (NCCU) Good knowledge of networking or virtualisation technologies. (NCCU) Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . Medical Successful candidates will be expected to have a medical. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. Application To apply for this post, you will need to complete the online application process which includes entering the information outlined below. This should be completed no later than 23:59pm, on 20th April 2020. Enter your CV details setting out your career history, including key responsibilities and achievements. It is essential that your CV reflects the role you are applying for. Please ensure you have provided reasons for any employment gaps within the last two years. Personal statement (no more than 1250 words) Please ensure your personal statement evidences the below criteria. - Cisco network infrastructure – dealing with support, maintenance and upgrades - Microsoft MSCP 2nd and 3rd line support - Windows and network infrastructure – dealing with support, maintenance and upgrades - A strong working understanding of network principles If you would also like to be considered for the NCCU role, please evidence your suitability for the post by evidencing the following Technical entry criteria (250 words per criteria - Good knowledge of Linux administration and configuration. (NCCU) - Good knowledge of networking or virtualisation technologies. (NCCU) Failure to submit both documents (CV and personal statement) will mean the panel only have limited information on which to assess your application against the criteria in the person specification. Please click on the below link to apply. Feedback will only be provided if you attend an interview or assessment