Project Coordinator - York - £20,000 - £25,000

The Project Coordinator role is key to the efficient day to day running of the IT Services Department and will provide administrative support to a large team of Technical Consultants and Project Managers. You will have a varied role and be a key contact to many people inside and outside the business. Above all, you will have sound judgement and the confidence and ability to make decisions for yourself and the wider team. Key Responsibilities - - The provision of all administration and project co-ordination within the IT Services Department. - Be the first point of contact for enquiries from Technical Consultants, Sales Teams and customers. - Management of the team diary to include scheduling holidays, calls, meetings and confirming project bookings with customers.  Assigning the appropriate level of Technical resource to scoping calls, meetings and customer projects. - Liaising with Sales Teams and Overlays to schedule any pre-sales activities. - Update and manage monthly consultancy utilisation figures for senior management. - Booking hotels and making travel arrangements for the IT Services Department. - Update and manage the Technical Skills Matrix. - Management and booking of training courses and exams, liaising with vendor alliance managers to ensure accreditations are up to date.  Update and maintain the Helpdesk system with new and renewed support contracts. - Provide administration support around the Managed Service offerings.  Source and manage 3rd party Consultancy requests as and when required with trusted partners. - Assist with expense claims and invoicing as required. - To always be willing to carry out any other reasonable requests for the department and wider company. -Promote at all times our Key Values (Altron & Phoenix shared values). Key competencies include - - A strong team player who is able to prioritise and work under pressure with minimum supervision. - Experience of providing administrative support and diary management ideally in a services environment. - Proven written and oral communication skills including excellent telephone skills. - A good geographical knowledge of the UK. - Excellent interpersonal skills in communicating with staff at all levels of seniority both internally and customer facing, with the ability to form strong working relationships. - Ability to work as part of a team, with a flexible approach to work and willingness to learn. - A knowledge of project management procedures and processes would be beneficial. - Excellent PC skills for main core Microsoft Office applications (Excel, Word and Outlook). A working knowledge of Microsoft Project would be beneficial but not essential. If this role sounds of interest - please get in touch with me //